How “We’ve Always Done It That Way” Kills Team Progress 

Joining the clinical commissioning group meant taking on a role that challenged my approach to GP engagement. When I visited one practice, their reply of ‘we’ve always done things this way’ felt like an unsettling wall was blocking me from progressing forward and making impactful changes. In response, I proposed for us all to brainstorm options untapped by them before, which led to much needed growth in attitude – proactivity had arrived!

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